Start with the records. Repair orders, warranty documents, mileage, and days out of service are more useful than general assumptions about whether a vehicle qualifies.
Steering that pulls, binds, clunks, or suddenly loses assist isn’t just annoying—it’s a safety concern. If your vehicle’s steering column keeps acting up despite repeated trips to the dealership, California’s Lemon Law may offer remedies. Below, ZapLemon explains how faulty steering columns fit into California lemon law and what steps you can take to protect your rights.
California Lemon Law: Faulty Steering Columns
California’s Lemon Law—part of the Song-Beverly Consumer Warranty Act—protects consumers when a vehicle under warranty has defects that the manufacturer or its authorized dealer can’t fix after a reasonable number of attempts. Steering column problems often qualify as serious because they affect safety, control, and confidence behind the wheel. While every situation is unique, recurring steering issues during the warranty period can put you on the path to lemon law remedies.
To be considered a “lemon,” a defect generally must substantially impair the vehicle’s use, value, or safety. Steering column defects can meet this standard, especially when symptoms are ongoing or unpredictable. Common examples include a steering wheel that locks or binds, excessive play or wandering, clunking from the column or intermediate shaft, loss of electronic power steering assist, steering angle sensor faults that trigger warning lights, or a tilt/telescope mechanism that won’t hold position.
Timing matters. California has a “presumption” that may apply if repair attempts occur within the first 18 months or 18,000 miles and meet certain thresholds, such as multiple repair attempts or 30 or more total days out of service. That presumption is not the only way to qualify—consumers can still pursue claims outside of it, so long as the defect and repair history meet the law’s standards during the warranty period. If you’re dealing with persistent steering column issues, it’s worth learning how your warranty, repair records, and timeline line up with California law.
Steering Column Defects: Your Rights in California
If your steering column keeps misbehaving, start with documentation. Bring the car to an authorized dealer, explain the symptoms clearly, and ask that every visit be documented on a repair order. Save all paperwork, take photos or short videos of warning lights or noises when safe to do so, and note dates, mileage, and conditions—such as low speeds, highway driving, or cold starts—when the problem occurs. This record can help show a pattern if the defect keeps returning.
You can also check whether your vehicle has open recalls or technical service bulletins related to the steering system. If the problem returns after multiple repair attempts, or the car spends significant time in the shop, you may ask the manufacturer to consider a buyback or replacement under the Lemon Law. Some automakers offer informal dispute or arbitration programs; participation is optional in many cases, and the best path depends on your situation, warranty status, and goals. Used and certified pre-owned vehicles can sometimes qualify if they were sold with applicable manufacturer or dealer warranties; coverage depends on the type and terms of those warranties.
ZapLemon helps California drivers understand where their case stands by reviewing repair histories, warranty documents, and defect reports. We focus on clear, practical next steps—such as which documents to gather and how to communicate with the dealer or manufacturer—so you can make informed choices. While we can’t promise results, our team is here to evaluate your situation and explain your options in plain language.
Need a case-specific review?
Use the case-review form to share the warranty, repair orders, dates, mileage, and supporting facts an attorney would need to evaluate, or call (844) 927-5366.
Attorney advertising. General information is not legal advice and does not create an attorney-client relationship. No result is promised or guaranteed.