Buybacks and Remedies

Lemon Law Buyback for Persistent Alignment Issues

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    Start with the records. Repair orders, warranty documents, mileage, and days out of service are more useful than general assumptions about whether a vehicle qualifies.

    Persistent alignment problems—pulling to one side, a steering wheel that won’t stay centered, rapid or uneven tire wear—can make even short drives stressful and unsafe. If your dealer keeps “realigning” your car but the issue returns, you may be wondering whether California’s Lemon Law can help. Below, ZapLemon explains how alignment defects can qualify for a buyback, and how to document your situation in a way that protects your rights.

    California Lemon Law and Alignment Defect Buybacks

    California’s Lemon Law, the Song-Beverly Consumer Warranty Act, requires manufacturers to repurchase or replace vehicles with warranty-covered defects that substantially impair use, value, or safety and aren’t fixed after a reasonable number of repair attempts. While wheel alignment is sometimes treated as routine maintenance, persistent alignment issues can point to an underlying defect—such as a bent subframe from the factory, faulty control arms, a miscalibrated electric power steering rack, or suspension geometry that won’t hold spec. When the root cause is a warrantable defect and the problem keeps returning, the law may apply.

    The statute includes helpful guideposts, often called the “lemon law presumption,” during the first 18 months or 18,000 miles: for example, two or more attempts for a serious safety defect, four or more attempts for other defects, or 30+ cumulative days out of service. You don’t need to meet the presumption to have a case; it simply makes proving your claim easier. Alignment-related symptoms that can rise to a substantial impairment include constant steering pull, rapid or feathered tire wear, a steering wheel that isn’t centered, vibration at highway speeds, or lane-keeping and ADAS cameras that won’t calibrate because geometry is out of spec.

    If your vehicle qualifies, remedies typically include a repurchase (buyback) or a replacement vehicle. A buyback generally includes your down payment, monthly payments, and certain taxes and fees, minus a mileage offset based on the miles at the first repair attempt. Incidental expenses like towing or rental cars may also be recoverable if they were reasonably incurred due to the defect. Every situation is fact-specific, and different warranties (new, certified pre-owned, or dealer warranties) can affect what’s covered, so a consultation is essential before you decide on next steps.

    Steps to Document Persistent Alignment Issues

    Start by describing your symptoms clearly each time you visit the dealer. Use plain language the service advisor can record: “Vehicle pulls left at highway speeds on flat roads,” “steering wheel off-center by about 10 degrees,” or “inner shoulders of front tires wore out after 2,000 miles.” Ask the dealer to verify conditions (road crown, tire pressures, load) and to attach the alignment printout showing before-and-after specs (caster, camber, toe). Keep copies of all repair orders, invoices, tire rotation records, alignment sheets, photos of tire wear, and notes about dates, mileage in/mileage out, and days the vehicle was in the shop.

    If the issue returns, request diagnosis of root cause—not just another align-and-go. Recurring misalignment can signal worn or defective components (bushings, control arms, struts, knuckles, wheel bearings), a subframe that shifts, improper torque of suspension bolts, or a steering rack or body structure problem. If your vehicle has ADAS features, note any messages about camera or radar calibration failures after alignments; that can indicate geometry outside spec. Ask the dealer to check for Technical Service Bulletins (TSBs) or manufacturer campaigns that address known alignment-related conditions, and make sure any relevant updates or part replacements are documented.

    Maintain a simple file: a timeline of repair visits, screenshots of dashboard warnings, photos of tire wear progression, and receipts for related out-of-pocket costs like rentals or extra tires. Avoid resetting warnings or clearing codes before service. If the problem persists after multiple attempts, consider escalating to the manufacturer’s customer assistance line and requesting a field technician review. Do not modify suspension or wheels during this process, since aftermarket changes or collision damage can complicate warranty coverage. When you’re ready to explore your rights under California’s Lemon Law, consult a lemon law attorney to evaluate your records and options.

    Need a case-specific review?

    Use the case-review form to share the warranty, repair orders, dates, mileage, and supporting facts an attorney would need to evaluate, or call (844) 927-5366.

    Attorney advertising. General information is not legal advice and does not create an attorney-client relationship. No result is promised or guaranteed.

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